FAQs

What is Auto Drop?

Auto Drop is a fast and easy tool that connects e-commerce stores with dropshipping websites by providing the easiest methods to add, synchronize products, process, and track orders.

What are the product prices in Auto Drop?

Product prices are the same as the prices listed on the connected websites.

What are the product prices in Auto Drop?

Product prices are the same as the prices listed on the connected websites.

What is the shipping cost for delivery?

Shipping costs are the same as the shipping fees listed on the connected websites.

Is there any difference between ordering from Auto Drop and placing an order manually from the websites?

Yes, any order made through the Auto Drop app appears to the websites as a dropshipping order, not a regular customer purchase, and is processed accordingly.

Can I try Auto Drop for free?

Yes, there is a basic free plan that allows you to try the platform.

How can I set up my Auto Drop account?

1 - Once you install the application in your store. a new account will be created for you and sent to your email address listed in your profile. 2 - Link your account to dropshipping sites from the account linking page.

Do you want a more detailed explanation of the AutoDrop dashboard and how to add products and manage orders?

You can watch educational videos through the following link: press here

What is the return policy for orders?

You can review the return policy page : press here press here

How much does it take to add products?

You can add products in few seconds.

What can I do to avoid sending the AliExpress logo on the packaging when fulfilling an order from Auto Drop?

You should use shipping methods that include tax to avoid this issue, and AliExpress will not be mentioned, and the packaging will be plain.

What platforms does Auto Drop support?

Right now Auto Drop support Salla platform.

What websites does Auto Drop support?

Right now Auto Drop support products from Aliexpress and Sobuy.

Is payment on delivery available on Aliexpress?

Actually, payment on delivery is not available right now.

What if I need assistance or have questions while using Auto Drop?

You can reach us through the available support channels from the Contact Us page : press here